Refund Policy
Last updated
[OWNER REVIEW NEEDED before publishing: this page references placeholder business/legal details below — legal entity name, registered address, and governing jurisdiction are not configured anywhere in this application and must be supplied and reviewed before this page goes live.]
Effective date: 2026-09-20. Last updated: 2026-09-20.
Cancelling your subscription
To cancel your subscription, contact support — self-service cancellation is not yet available in the app. Cancelling stops future renewals — it does not automatically refund the current billing period.
Refund eligibility
[OWNER REVIEW: this application does not encode a specific refund window or automatic-refund guarantee — that is a business decision the owner needs to make and document here.] Refund requests are reviewed individually. If you believe you were charged in error, or were charged more than once for the same period, contact support and we'll investigate.
Billing errors and duplicate charges
If you notice a duplicate or incorrect charge, contact support as soon as possible with your account email and the date of the charge so we can look into it with our payment provider.
Plan changes
Changing plans takes effect according to the billing flow shown at the time of the change; unused credits from your prior plan are not carried over unless stated otherwise at the time.
How to request a refund
Sign in and open a support ticket, or use the Contact page, describing the charge in question.